Memory Master Chess Challenge

At WhizKidToys, we understand the importance of giving back to the community and providing support to those in need. That's why we have established a program to partner with organizations and donate toys to children who may not have access to them during the holiday season.

For every order that is placed on our website, we will donate a toy to a child in need. We work closely with reputable charities and organizations that distribute the toys to children in underprivileged communities. Through this program, we hope to bring joy and happiness to children who may not have the opportunity to experience the wonder of play.

We believe that every child deserves the chance to learn, grow, and explore their world, and we are committed to doing our part to make that a reality. By shopping with us, customers not only get to experience the excitement of our innovative and educational toys, but also get to contribute to a great cause and make a difference in a child's life. Together, we can make the world a better place, one toy at a time.

We are pleased to offer free shipping to all 50 U.S. states for our customers. Please note that tracking information for your order may take 5-7 business days to become available after shipment.

Please also be aware that some items may be shipped from our overseas warehouses, which may result in longer shipping times than expected. We will do our best to keep you updated on the estimated delivery time for your order, and we appreciate your patience in this matter.

Rest assured that we take great care in packaging and shipping your order to ensure that it arrives in perfect condition. If you have any questions or concerns about your shipment, please don't hesitate to contact our customer service team.

Thank you for choosing us for your shopping needs, and we hope you enjoy your experience with us.

We understand that sometimes a product may not meet your expectations or needs. If you are not completely satisfied with your purchase, we offer a hassle-free return policy to make things right.

To initiate a return, please contact our customer service team within 30 days of receiving your order. Our team will guide you through the process and provide you with a Return Merchandise Authorization (RMA) number.

To be eligible for a return, the item must be in its original condition, unused, and in its original packaging. All accessories, manuals, and documentation must be included. Returns that do not meet these requirements may not be accepted.

Please note that the customer is responsible for the cost of return shipping for unwanted non-defective items. Once we receive and inspect the returned item, we will issue a refund to the original payment method, minus any shipping costs. Refunds may take up to 10 business days to process.

If you receive a defective or damaged item, please contact us immediately. We will work with you to resolve the issue and provide you with a replacement or refund, depending on the situation.

Please also note that certain products may have specific return policies or may not be eligible for returns, such as personalized or custom-made items.

If you have any questions or concerns about our return policy, please don't hesitate to contact us. We're here to help and ensure that you're completely satisfied with your purchase.

STEM toys are a great way to engage children in learning while also providing fun and entertainment. To ensure the longevity and optimal performance of your STEM toy, please follow these care instructions:

1. Read the manufacturer's instructions carefully before use and follow any specific care or maintenance recommendations provided.
2. Keep the toy clean and dry. Avoid exposing it to water (unless a water toy), moisture, or extreme temperatures.
3. Store the toy in a safe and dry place when not in use. Avoid exposing it to direct sunlight or other sources of heat.
4. Check the toy regularly for signs of wear and tear. Replace any damaged or broken parts immediately to prevent injury or further damage to the toy.
5. Avoid using harsh chemicals or cleaning agents on the toy, as this may damage the materials or components.
6. If the toy requires batteries, replace them as needed according to the manufacturer's recommendations. Always use fresh batteries of the recommended type and follow proper disposal guidelines for used batteries.

Following these care instructions will help ensure that your STEM toy remains in good condition and provides many hours of educational and entertaining playtime for your child.